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Eden was upset. John was nervous. Eden, with her good communication, had asked John to “just listen.” John knew that meant he couldn’t fix her problem. So he listened. And when she was done talking it all out, she looked up at him with pain on her face and cried out, You’re not going to say anything?!!! John threw his hands in the air. “What do you want from me? I don’t fix and I listen, and now it seems you...

  Do a search on Amazon for leadership books and more than 133,000 titles come up. In that saturated space, some authors will explain how to lead other people, small to very large groups of them, and others will teach how to lead within your own life. Read enough of them, and you’ll start to see a formula on how leaders should BE: authentic (hard for many to really know what that means); humble; curious; calm, empathetic, open, and funny.  You’ll also collect...

Growth is a part of leadership. Sooner or later, you will have to trust someone else to do the jobs that you can no longer (or were never really able to) do.

When people are under the gun, unless they are super clear on what their job is, they may unconsciously resort to four main default "jobs," while what they are actually contracted to do takes a close, sometimes distant second.

On a recent summer day, a large group of family and friends were enjoying a picnic at a local state park. After eating, the kids jumped up to play, while the parents hunkered down at the next table for some adult time, which was abruptly interrupted.

I recently received this comment from a colleague who unsubscribed from my e-mail list: "I just have too many emails coming into my box, I need to streamline, you understand!" I certainly do understand.

You can’t always choose how life is going to go, but if you pay attention to the roles that simply take over and lead you nowhere, you can begin, as Katherine models, to select what roles you want to play. And that enables you to steer the relationSHIP to safety in rough waters.

Katherine got into the car, and immediately felt Steve’s lousy mood suck all the air out of it. “Oh no,” she thought. She knew Steve wasn’t thrilled about going to visit her brother’s family. It was a chilly winter Sunday. He wanted to lounge about, watch the games, and stay put. But she expressed it was important to her and he had agreed to go. Does he always have to punish me with his mood? she wondered, agitatedly. She was...

I want to shout to the Mother, "Go get your baby! Help it to stand! Help it to walk!" But Mama Giraffe won't budge.

We were celebrating the successful launch of my good friend’s new amazing business. We had already had a glass of champagne and were on our way to another. But the jovial feeling at the gathering was put at risk when my good friend pulled me aside and asked, "Can I ask your professional opinion about something?"